How to cancel or pause your subscription
You can cancel any time, no phone call or retention hoop required. Here is how, plus what happens to your data and how pausing differs from cancelling.
Cancel your subscription
- Open Billing from your workspace menu.
- Click Cancel plan.
- Confirm. You keep full access until the end of the period you already paid for.
After that date your workspace drops to the free plan. You do not lose your account.
Pause instead of cancel
If you only need a break, pause holds your workspace and all its data without billing you. Your lists, campaigns and history stay exactly as you left them. Resume any time and pick up where you stopped. Pausing suits seasonal brands that run campaigns a few months a year.
What happens to your data
Cancelling moves you to the free plan, it does not erase anything. Your saved creators, lists and campaign history remain. If you want your data permanently deleted, that is a separate request covered in the data deletion doc.
Frequently asked questions
Related pages
Try it in KALO IQ
100M+ hand-verified US creators. Free to start. No credit card required.
Start freeSee plans